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To check your WorshipTools cloud storage usage and see a detailed breakdown of your stored items, follow these steps:
- Go to your Account page
- Select Cloud Storage from the left navigation menu
There, you'll see that your cloud storage consists of several types of items. Bibles and Media are managed in Presenter, while song and service attachments are managed in Planning. This article will provide instructions for managing Media in the cloud. For instructions on managing song and service attachments in Planning, please see this article: Cloud Storage Management.
*Note: cloud storage is used up by external files that you upload/import into the WorshipTools apps. This can include images and PowerPoints in Presenter, song PDFs in Charts, and sermon notes or other service attachments in Planning. Services, songs, people and Presenter Slides do not count toward your usage.
How to Free up Space in the Cloud
If your cloud storage is running low, you have two options:
- Upgrade your account to a higher plan
- Delete or remove items from the cloud to free up space
Deleting items from Presenter
When you delete an item from Presenter, it will also be deleted from the cloud. This is the fastest way to clear up space but you will no longer have access to that file within Presenter. We always recommend that you keep copies of the original media files on your local harddrive.
To delete items from Presenter, simply hover over the media item you wish to delete and click the red trash can icon.
Tip: You can delete items in bulk using List View. Select all the items you wish to delete and click the red trash can icon at the top to remove them all at once. You can switch between Thumbnail and List view using the buttons next to the "Import Media" button.
Removing Items from the Cloud without Deleting them from Presenter
If you want to free up cloud space without deleting the file from Presenter completely, you can remove the item from the cloud. To do so, click the ⓘ icon that appears when you hover over the thumbnail of a media item in your library. On the following pop-up window, click Remove next to the "Saved in Cloud" line. This will delete the file from the cloud but keep it saved in Presenter on the local computer where it was originally uploaded from.
You can also remove files from the cloud in bulk using List View. Select all the items you wish to remove from the cloud and click Remove from Cloud at the top.
Auto Sync
By default, Presenter automatically uploads media files to the cloud as soon as they are imported into the Media Library. If you'd prefer not to have your media files automatically saved to the cloud, you can turn off Auto Sync.
To learn how to manage Auto Sync, read this article.